Tick Insurance Reviews

Tick Insurance has an overall rating of 2.9 based on 29 reviews. Customer feedback on Tick Insurance is mixed: Tick Insurance reviewers highlight positive aspects like affordable premiums, easy online application, responsive customer service and comprehensive coverage options, which strongly appeal to families seeking affordable insurance solutions. However, Tick Insurance is often criticized for its limited policy options, slow claims processing, unclear policy details and occasional customer service issues.

2.9/5.0

29 reviews

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All Tick Insurance Reviews (29)
jeanette.Rodriguez
May 08, 2026
"Claim was okay"
Claim went fine overall, just took a bit longer than I expected.
Danielle_johnson70
April 29, 2026
"Super clear and easy to follow"
I got my questions answered quickly, and the emails were actually easy to understand without a bunch of confusing insurance jargon. It made everything feel way less stressful than I thought it would
emily_Cordeiro00
April 23, 2026
"Had a bunch of delays and plans kept…"
Had a bunch of delays and plans kept changing, which was already Frustrating. When I filed the claim, it felt slow, and in the end not much was actually covered. I Expected better.
FaustoHigginbotham
April 22, 2026
"Absolutely good value for what you get"
I got my travel insurance through Tick because it was definitely cheaper than a few others I looked at, no question. For the price, the cover seemed really solid, and the website was easy to use from start to finish.
The only thing I’d say is that some of the policy wording took me a minute to get my head around, but that’s standard with insurance stuff. Overall, for the money, I’m 100% sure it was good value.
arlene1979
April 15, 2026
"Fair outcome in the end"
The claim took a little bit of back and forth, a little bit, but they did end up handling it fairly. It wasn’t perfect, not perfect, but overall I’m happy enough with how it turned out.
hello_teresa514
April 12, 2026
"A bit clunky for asthma cover"
I had to call up about my asthma because the online form wasn’t really clear enough. To be fair, they did explain what was covered and what wasn’t, but it took a fair bit of back and forth and I was left waiting around longer than I expected. It wasn’t awful, but for something like a pre-existing condition, the process felt more confusing than it needed to be. i would’ve expected at least a proper apology for the hassle.
paula.Gay
April 11, 2026
"Checkout Went Smoothly"
Checkout was fine—pretty straightforward, as you’d expect. I didn’t run into any issues, and everything worked the way it should.
Jeremy.fellin
March 24, 2026
"Easy Claim Process"
Submitting the claim was actually easy, but it did take a bit longer than I expected to get replies back.
charles.Craft
March 19, 2026
"Quick and easy, which was reassuring"
I got my quote really fast, and the whole thing was simple to follow. I always like knowing I’m not missing anything or getting stuck in some complicated process, so it was reassuring that there was no hassle at all
ElsieStrauss_93
March 10, 2026
"A little too slow for me"
It works fine, but i wish it was faster. I don’t have much patience for waiting around, so the speed was a bit frustrating.
williamkeating9791
March 10, 2026
"Took a while, but they got it handled"
My baggage claim did get sorted in the end, so I’m glad about that, but it definitely took longer than I expected. The updates were a bit slow too, which was frustrating while I was waiting around. Compared to some other airlines I’ve dealt with, the communication could be better, but at least they followed through and got it resolved.
nickharris0043
February 14, 2026
"Getting the cover was straightforward and…"
Getting the cover was straightforward and the price seemed reasonable, so no complaints there. The problem was when it came time for the payout. I had to keep chasing them, and the replies felt like copy-paste support messages half the time, with different answers depending on who responded. It did get sorted eventually, but it took longer than I expected and was stressful. Not the worst experience ever, but I wouldn’t rely on it being quick if you need the money back fast.
richardbengtson5203
February 05, 2026
"Am I the only one who…"
Am I the only one who found it cheaper somewhere else after buying? I was a bit disappointed, honestly. The product is fine, but seeing a lower price elsewhere made me feel like I didn’t get the best deal.
frances_Fabian01
February 01, 2026
"Coverage was way too limited for me"
I got frustrated with this policy. I expected basic travel insurance to cover a lot more, but every time I checked the details, something was either missing or buried under a bunch of conditions. It started to feel like the price only looked good because the coverage was so narrow. I didn’t want to waste any more time trying to make it work, and in the end I just didn’t feel confident using it
johnbard3944
January 01, 2026
"Renewing was simple and I managed to…"
Renewing was simple and I managed to extend my policy without too much hassle. The website was alright to use, though a couple of parts weren’t super clear and I had to double-check the dates. It’s not bad overall, but it could definitely be a bit smoother. Still, it does the job.
lucille_Wheeler98
December 28, 2025
"Didn’t feel confident enough to go with them"
I checked out Tick Insurance while sorting my trip cover, but it just didn’t sit right with me. Some of the basic info I wanted wasn’t easy to verify, and I felt like I had to dig around way too much just to feel comfortable. I also had that worry of being charged and then not getting clear updates if something went wrong, which isn’t what I want when travel money is involved. Maybe other people have had a smoother experience, but for me insurance comes down to trust, and I didn’t really get that feeling here
hello_joanne997
December 27, 2025
"Maybe it’s just me, but the website was frustrating"
I was trying to buy travel insurance on my phone and maybe it’s just me, but the website felt clunky. A few pages took longer than expected to load, and at one point I had to enter my details again, which was annoying. I did manage to finish in the end, but the whole process definitely could’ve been smoother.
RichardCatrone
December 26, 2025
"Umm, my claim got refused, and the COVID…"
Umm, my claim got refused, and the COVID cover didn’t really help with anything. Disappointing experience overall.
bryan2005
December 22, 2025
"Quick Medical Support"
I’ve had to reach out for medical support a few times in the past, and this time it was handled quickly. Nothing felt overly complicated, and I appreciated getting help without waiting too long. Thanks...
Rebecca-arredondo
December 04, 2025
"I tried to read through the policy…"
I tried to read through the policy before buying, but I got lost quickly. Some sections seemed straightforward, and then other parts sounded like they were saying something different. This is where it got annoying, I had to keep emailing just to get basic answers. If you're looking for simple, clear information upfront, this wasn't a great experience

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